Clear
CorrespondenceWriting & editorial work

A considered place
for useful words.

Sample business — fictional demonstration 035

Documents for
the next reader.

Technical writing and editorial support for teams with something useful to explain.

Clear Correspondence is a fictional independent writing practice. This sample shows a considered way to present guides, handovers and editorial projects.

Explore the services

A note on the work

“Keep the original labels when they help readers match the guide to the files.”

From an invented editorial brief. See how a passage changes when you edit it.

Inspect a sample document
Illustrative archive arrangement of an envelope, translucent paper and pencils on blue-grey paper
Illustrative archive still.
Paper, pencil, and room to revise.

What needs writing?

A document has
someone on the other side.

Someone trying to find a file. Someone taking over a project. Someone using a product for the first time.

The writing starts with that person’s next question. Structure comes before polish; clear labels come before clever lines.

This is an illustrative approach, ready to adapt to your own practice.

Read the approach

From source to working copy

  1. Gather

    Agree on the audience, the task and the source material. Identify what still needs an answer.

  2. Shape

    Build a useful outline, then a first draft. Keep questions beside the passages they affect.

  3. Refine

    Review the draft with the people who know the subject. Resolve comments and prepare the agreed files.

See responsibilities and review steps

Before you send a brief

Gather a source document, name its intended reader and describe what that reader needs to do. The resource desk includes a sample brief and a local length inspector.

Open the resource desk

Tell us what
the document is for.

Start with the purpose, the current state of the material and your preferred next step.

Prepare an enquiry
Sample business, made up for this preview