Where does the
work go next?
A fictional service system, open for inspection.
Select a step to trace what it needs and what depends on it.
Follow the dependencies.
The static map shows six steps and six connections. Enable JavaScript to trace a step.
Use the connection list to follow the system from Request to Record.
Read every connection
- Request → Shared brief
- Shared brief → Owners
- Shared brief → Review
- Owners → Handoff
- Review → Handoff
- Handoff → Record
Arrows point toward the work that depends on the previous step. The diagram is a fictional example, not a client system.
Start with one workflow.
Bring the handoff that keeps coming back to your desk.
- Useful starting material
- A blank form, a process note, or an anonymized example.
- Working format
- Sample: remote or on-site arrangements.
- Before sharing
- Remove names, account details and confidential material.
Make the invisible work discussable.
Scope Diagram is a fictional consulting business for teams working through connected systems, shared decisions and unclear handoffs.
This demonstration shows how a consultant can make scope visible: name the steps, show the dependencies, and give people something concrete to correct.
Explore the service indexA map is a conversation.
These are illustrative working steps. Agree the scope, participants and deliverables before starting.
Describe the current route.
Trace a recent, anonymized example with the people who handle it.
Mark the uncertain links.
Separate agreed facts from assumptions and unresolved decisions.
Choose a smaller next step.
Document the change, the owner and the questions a trial must answer.
Bring a question, not a finished brief.
Plan a first conversationBefore you get in touch.
Do we need a process document?
No complete document is needed for this sample engagement. A plain description and one anonymized example are a useful place to begin.
Does the map recommend software?
The demonstration maps relationships only. A real technology recommendation needs requirements, constraints and a separate agreed assessment.
Can we use confidential examples?
Do not send sensitive material through this demo. Agree secure exchange and confidentiality arrangements with your chosen consultant first.