Before cleaning day
Questions about estimates, access, weather and included surfaces.
How do I get an estimate?
Call (800) 555-0102 with the property type, window count, floors and access details. Ask whether photos or a site visit are needed.
Are inside and outside windows included?
Confirm the exact scope when reviewing the quote. Interior and exterior glass, screens, frames, sills and tracks may be priced separately.
Can you clean upper-floor windows?
Ask about the property and access. Height, equipment and site conditions determine whether the work can be undertaken.
Do I need to be home?
Interior access generally needs someone to provide entry. Confirm access arrangements, pets and any building requirements before the visit.
What happens if it rains?
Ask about the weather and rescheduling policy. The business will confirm whether conditions allow the agreed work.
Can you remove paint or hard-water marks?
Describe the marks and glass type. Specialist treatment may be needed and results depend on the surface; no stain-removal guarantee is supplied.
Do you offer recurring storefront visits?
Call to discuss your address, preferred timing and frequency. Confirm the scope, price and cancellation arrangements directly.
What should I move before you arrive?
Ask about clearing windowsills, moving small items and providing safe access. Do not climb or move heavy furniture on your own for the visit.
How is payment arranged?
Confirm the total, accepted payment methods and when payment is due before work starts. Ask about any extra work before approving it.