Before we begin.
Practical answers for a first conversation. These are sample working arrangements; replace them with your own policies.
Planning the work
How much detail does a brief need?
Start with the purpose, audience, intended use, target timing and any constraints. Include a small selection of references and explain what matters about each.
How is a schedule agreed?
We discuss availability after reviewing the scope. A confirmed schedule should include customer review dates and dependencies such as material delivery.
Who owns supplied materials?
You should confirm permission for any images, objects, designs or text you provide. Usage rights for new work belong in the written agreement.
Can we review remotely?
Replace this sample with your actual review process, supported meeting methods and accessibility arrangements.
Preparing files and objects
Keep file names clear, send dimensions with physical objects and flag handling requirements. Agree a secure transfer method for private material. This site has no file upload or transmitting form.
Changes and cancellations
Sample: change, postponement and cancellation policy. Explain how decisions are confirmed and who customers should contact.
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