Before you book a trip
Questions about planning, fees, documents, changes and support.
How do I start planning?
Call (800) 555-0196 with your dates, destination ideas, number of travelers and budget. Ask about the planning process and fees.
Do you charge a planning fee?
Ask for a written explanation of agency fees, supplier charges and when payment is due before work begins.
Are quoted prices guaranteed?
Prices and availability can change until confirmed under the applicable booking terms. Ask what a quote includes and when it expires.
Can you arrange flights and hotels?
Ask which booking services the agency currently provides and which suppliers are involved. Confirm all inclusions and terms.
What documents will I need?
Requirements depend on the traveler, destination and itinerary. Confirm current passport, visa and entry requirements with official government sources before booking and departure.
What happens if plans change?
Review the agency and supplier cancellation, refund and change terms before paying. Ask who to contact if a change is needed.
Do you help with group travel?
Discuss group size, dates, accessibility needs, payment arrangements and how individual travelers will confirm their bookings.
Who helps during a trip?
Confirm the agency’s support hours, contact method and supplier emergency contacts before departure. This page does not promise around-the-clock support.
Is seller-of-travel registration required?
Some states require seller-of-travel registration. Ask about the agency’s applicable registration and verify it with the relevant state authority. Registration: 000000 (sample).