Questions before class
How do I reserve a party date?
Call or text your preferred date. The team confirms availability and explains A $50 deposit holds your date. The deposit is not refunded within 14 days of the party. before a booking is made.
What is included in each package?
Package inclusions are 90 minutes in the party room, a party host, table set-up and one pizza. Ask about activity time, room time, guest limits and cleanup.
Can we bring our own cake or food?
Food and outside-vendor rules are Outside cake is allowed, but our staff cuts and serves it. Outside food vendors need a signed form before the party.. Tell us about allergies by phone.
Can I change the guest count or add activities?
Add-on choices are extra room time, pizza, balloons and goody bags. Ask about guest limits, change deadlines and extra charges before confirming.
What ages or levels can join?
Our age groups are 2 to 12 years old and our class levels are toddler, preschool and early elementary. Call to confirm the right group before booking.
When and where do classes meet?
The class schedule is Saturday mornings at 9:30 and 11am. Classes meet at the lower-level play room. Confirm your time and meeting point before traveling.
Can we try a class before buying a package?
The first-class or trial offer is A free 60-minute open play visit for a first-time family. Ask what it includes, whether a fee applies and how to reserve it.
How much do classes cost, and can I cancel?
Prices are from $18; packages are Party sizes for 12, 20 or 30 guests, and 5-visit open play cards. Cancellation and makeup terms are Changes need 7 days notice. Late cancellations lose the deposit.. Confirm the terms before paying.
How do I book and discuss access or allergies?
A parent or guardian should call, text or email to book. Do not send children’s personal information through a web form. Tell us about allergies by phone. Ask for the waiver: the form at our front desk.