Before your pickup
Questions about estimates, accepted items, access and preparation.
How do I get a removal estimate?
Call (800) 555-0152 with the items, location and access details. Ask whether a visit or photos are needed and what the quote includes.
What affects the price?
Volume, weight, item type, stairs, distance and disposal requirements may affect the quote. Confirm the total and any extra charges before work starts.
Can you take hazardous materials?
Do not include chemicals, fuel, asbestos or other hazardous materials without specialist arrangements. Ask about excluded items and local disposal options.
Do I need to move everything outside?
Ask what access and preparation are needed. Do not leave items on sidewalks or common areas without permission and confirmed arrangements.
Can you work in an apartment building?
Discuss stairs, elevator reservations, loading access and building requirements. Confirm any required documentation with the property manager.
Do you donate or recycle items?
Ask how specific items will be handled. Donation or recycling depends on condition and available facilities; no diversion rate is promised here.
Do I need to be present?
Confirm who can provide access and approve the work. Identify items to keep clearly before removal begins.
How soon can pickup happen?
Call during Mon–Sat 7am–6pm to ask about availability. A visit or pickup time is confirmed directly; this page does not promise same-day service.
What should I do before the crew arrives?
Separate items to keep, protect access routes and discuss pets, parking and building rules. Do not lift or dismantle heavy items unless safe and agreed.