Services and scope
Choose the work you want to discuss. Availability, deliverables, fees and limits are agreed before work begins.
Workstation support
Discuss setup, access and day-to-day device issues.
Offer name: Workstation support · Fee: $95 an hour
Ask about workstation supportOffice network support
Review connectivity concerns and the agreed support boundary.
Offer name: Office network visit · Fee: from $175
Ask about office network supportBackup planning
Discuss backup responsibilities and a restore-testing plan.
Offer name: Backup setup · Fee: from $150
Ask about backup planningAccount and access setup
Agree on authorized access and staff onboarding or departure tasks.
Offer name: Account setup · Fee: $65
Ask about account and access setupBefore remote access
Confirm who is authorized to approve work and how access will be arranged. Never send passwords by email. Weekday replies within four business hours
Weekday replies within four business hours · Sample training credential; no active certification claimed