Questions before your visit
Appointment, insurance, payment, and contact information.
How can I ask about a medicine that is out of stock?
Call the pharmacy with the prescription details through its approved contact process. Ask about availability and the next steps with the pharmacist or prescriber; do not assume a substitute is suitable.
How do I know my prescription is ready?
Call the pharmacy to confirm readiness, any outstanding requirements and the pickup process. This website does not track or submit prescriptions.
How do I request a refill?
Call to ask about the approved refill process. Availability, prescription validity and any prescriber authorization must be confirmed.
Can I transfer a prescription?
Call to ask whether a transfer is possible and what information is needed. Do not send prescription details by ordinary email.
Which insurance plans do you take?
Most major plans, Medicare Part D and Medicaid. Confirm participation, medication coverage and expected costs with the pharmacy and your insurer.
How much will my prescription or service cost?
Ask the pharmacy to confirm the price, coverage and payment options. Costs depend on the prescription or service and applicable benefits.
Can I speak with a pharmacist?
Call to ask how and when to reach a pharmacist. This website does not provide individual medication advice.
Can I email medical details?
Please don't email us medical details. Call us. Ask how to share information using the pharmacy’s approved process.
What should I do in an emergency?
If this is an emergency, call 911. Email and text are not monitored for emergencies.