Questions before you book
Answers about heating & cooling, prices, hours, and planning ahead.
What are your hours?
Our regular hours are Mon–Fri 7am–7pm, Sat 8am–3pm. Call (800) 555-0146 to confirm holiday hours or a particular visit.
Where are you located, and what area do you serve?
Our address is 840 Mill Pond Road, Anytown, USA. Our service area is Anytown, USA. Call if you are unsure whether your location is covered.
How much does it cost?
See the service list for prices. Call to confirm the current price and what is included before booking.
What payment methods do you accept?
Call to check current payment methods, deposits, and any payment terms before your appointment.
How much time should I allow?
Timing depends on the service and the work involved. Describe what you need when you call so we can discuss timing.
Do you service my type of system?
Tell us the equipment type and model. Ask whether your system is within the services offered before booking.
Can you come out when the system stops working?
Call (800) 555-0146 to check the next available appointment. Emergency availability must be confirmed by phone.
Should I repair or replace my equipment?
An inspection can help identify the problem and options. Ask for the scope and cost of each option before deciding.
What does a maintenance visit include?
Ask for the tasks included, any exclusions, and whether filters or other parts cost extra.