Questions before the visit.
These answers help you plan a conversation about dryer vent cleaning. Confirm the scope with the business before booking.
Is the lint screen enough?
The lint screen and exhaust duct are different parts of the system. Follow appliance instructions and ask about the full vent route.
How do I know where my vent exits?
Share what you know about the route. A building manager or site visit may help identify the outlet.
Can you work on a stacked dryer?
Access and disconnection needs vary. Confirm who can safely move or disconnect the appliance before booking.
What about a shared building duct?
Coordinate with building management. Shared systems may need a building-wide scope or a specialist.
Does cleaning guarantee fire safety?
No. Cleaning cannot guarantee fire safety, eliminate all risk or correct every installation issue.
Will cleaning fix slow drying?
Restricted airflow is one possible cause. Appliance faults and duct design may need separate assessment.
How should I prepare for the visit?
Clear the area, stop using the appliance as instructed and arrange access to any exterior outlet.
How often is service needed?
Usage, vent design and appliance guidance affect the interval. Ask for advice based on the actual system.