Questions before you book
Answers about laundry and garment care, prices, hours, and planning ahead.
What are your hours?
Our regular hours are Mon–Sat 7am–8pm, Sun 9am–5pm. Call (800) 555-0127 to confirm holiday hours or a particular visit.
Where are you located, and what area do you serve?
Our address is 318 Parkside Avenue, Anytown, USA. Our service area is Anytown, USA. Call if you are unsure whether your location is covered.
How much does it cost?
See the service list for prices. Call to confirm the current price and what is included before booking.
What payment methods do you accept?
Call to check current payment methods, deposits, and any payment terms before your appointment.
How much time should I allow?
Timing depends on the service and the work involved. Describe what you need when you call so we can discuss timing.
How soon can I collect my items?
Ask for the collection date before leaving them. Turnaround depends on the item, treatment, and current workload.
What time is the last wash?
Call to confirm the last-load time and when the premises close. Last-load time may be earlier than closing.
Can you remove every stain?
No stain-removal result should be assumed. Explain what caused the stain, if known, and ask about the options and risks.
Can I wash a large comforter?
Call with the size and care label information. Ask whether a suitable machine or drop-off service is available.