Questions before the visit.
These answers help you plan a conversation about chimney sweep. Confirm the scope with the business before booking.
Is sweeping the same as inspection?
No. Ask what inspection scope is included, what is visible and whether additional examination is recommended.
How often should I schedule service?
Frequency depends on use, fuel, appliance and condition. Follow appliance guidance and ask a qualified professional about your system.
Can I use the fireplace before the visit?
Ask how long it needs to be cold and unused. Do not use it if a problem is suspected.
How do I prepare the room?
Clear the hearth and nearby fragile items. Ask about room protection, access and any roof access needed.
Do you service every chimney type?
Describe the fuel, appliance, liner and building. Confirm whether this business handles that system.
Will I get written findings?
Ask what the report contains, including observed conditions, limitations and recommended next steps.
Does cleaning guarantee safe operation?
No. Cleaning and inspection have limits and do not guarantee fire safety or future condition.
Can my building arrange shared service?
A building representative can discuss access, system responsibilities and any required approvals.