Questions before the visit.
These answers help you plan a conversation about carpet & upholstery cleaning. Confirm the scope with the business before booking.
Can you remove every stain?
No. Fiber, age, dyes and previous products affect what can be removed. Ask about realistic limits before treatment.
How long will the fabric take to dry?
Drying depends on material, method, airflow and humidity. Ask for instructions specific to your furniture or carpet.
Do you check care labels?
Tell the cleaner about the care label and material. Testing and label guidance help determine whether cleaning is appropriate.
Should I move furniture?
Ask which items the crew can move and which should be cleared beforehand. Remove fragile items yourself.
Can you clean a rug in my apartment?
Some rugs need another setting or specialist care. Share size, construction and dye concerns before arranging service.
What about pet odors?
Describe the source and any products already used. Contamination below the surface may limit results.
Are the products suitable for my household?
Ask for product information and re-entry guidance. Discuss sensitivities by phone before service.
Can my building require insurance paperwork?
Yes, buildings may request documents or limit work hours. Confirm access and requirements before the appointment.