Questions before you visit

How do I choose a sweetness level?

Ask which levels apply to the drink you choose; some mixes have fixed sweetness.

Can I change the amount of ice?

Ask which ice levels are available for your drink.

Which toppings do you have?

Ask about current pearls and jellies, ingredients and extra charges.

Does milk tea contain dairy?

Ask about milk, powders and toppings; a dairy alternative does not remove cross-contact risk.

Do you serve drinks without caffeine?

Ask about each tea base and ingredient before ordering.

Can I get my tea hot?

Ask which recipes and toppings can be served hot.

When should I drink it?

Ask for serving and storage guidance when collecting your order.

What should I do about an allergy?

Tell us about allergies before you order. Ask about shared shakers and utensils.

Can I order several drinks ahead?

Call (800) 555-0124 with the drinks, toppings and pickup time to confirm availability.

Tell us about allergies before you order.