Questions before you book
Answers about auto repair, prices, hours, and planning ahead.
What are your hours?
Our regular hours are Mon–Fri 7:30am–6pm, Sat 8am–1pm. Call (800) 555-0104 to confirm holiday hours or a particular visit.
Where are you located, and what area do you serve?
Our address is 312 Harlan Street, Anytown, USA. Our service area is Anytown, USA. Call if you are unsure whether your location is covered.
How much does it cost?
See the service list for prices. Call to confirm the current price and what is included before booking.
What payment methods do you accept?
Call to check current payment methods, deposits, and any payment terms before your appointment.
How much time should I allow?
Timing depends on the service and the work involved. Describe what you need when you call so we can discuss timing.
Can you work on my vehicle?
Call with the year, make, model, and type of work. Ask whether your vehicle is within the shop’s service range.
Will you contact me before extra work?
Ask how estimates and approvals are handled before leaving the vehicle. Confirm how you want to be contacted.
Can I wait while the car is serviced?
Ask about the likely duration and waiting arrangements when you book. Some work requires leaving the vehicle.
Do you supply parts?
Ask about parts, warranties, and any policy on customer-supplied parts before purchasing anything.